Using the "Thinking-aloud" Method in Cognitive Interface Design

"Thinking-aloud" is a method for studying mental processes in which participants are asked to make spoken comments as they work on a task. The method is appropriate for studying the cognitive problems that people have in Iearning to use a computer system. This note discusses the strenghs and weaknesses of the method, and gives some suggestions about its use based on laboratory experience at Yorktown.

By: Clayton Lewis

Published in: RC9265 in 1982


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