Augmenting Employee Profiles with People-Tagging

Employee directories play a valuable role in helping people find others to collaborate with, solve a problem, or provide needed expertise. Serving this role successfully requires accurate and up-to-date user profiles, yet few users take the time to maintain them. In this paper, we present a system that enables users to tag other users with key words that are displayed on their profiles. We discuss how people-tagging is a form of social bookmarking that enables the community to maintain part of the employee directory.

Analyses of the usage data from our system show that people have used tags for impression management and that they contribute distinctive information to the employee profile beyond the information available in the basic profile. We also report on initial feedback from users, which has been mostly positive. We conclude with a discussion of the social issues we have encountered based on our experience deploying a people-tagging application in a corporate environment.

By: Stephen P. Farrell; Tessa A. Lau; Eric M. Wilcox; Michael Muller; Kate Ehrlich

Published in: RJ10395 in 2006


This Research Report is available. This report has been submitted for publication outside of IBM and will probably be copyrighted if accepted for publication. It has been issued as a Research Report for early dissemination of its contents. In view of the transfer of copyright to the outside publisher, its distribution outside of IBM prior to publication should be limited to peer communications and specific requests. After outside publication, requests should be filled only by reprints or legally obtained copies of the article (e.g., payment of royalties). I have read and understand this notice and am a member of the scientific community outside or inside of IBM seeking a single copy only.


Questions about this service can be mailed to .