Divergent Vocabularies in Four Enterprise Tagging Services

We examined the tagging vocabularies that developed in four enterprise social-tagging services. Despite the fact that many of the same users were involved with the different services, and despite the fact that those users were doing real work with those services, there was surprisingly small overlaps (or re-use) of tagging vocabularies across the services. We discuss strategies to improve the consistency of social-tagging vocabularies across services that can be applied during tag-entry, tag-storage, and tag-based search.

By: Michael Muller

Published in: RC24409 in 2007

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