Agents can personalize otherwise impersonal computational systems. The World Wide Web presents the same appearance to every user regardless of that users' past activity. Web Browser Intelligence (WBI, prounounced WEB-ee) is an implemented system that organizes agents on a users' workstation to observe user actions, proactively offer assistance, modify web documents, and perform new functions. WBI can annotate hyperlinks with network speed information, record pages viewed for later access, and provide shortcut links for common paths. In this way, WBI personalizes a users' web experience by joining personal information with global information to effectively tailor what the user sees.
By: Rob Barrett, Paul P. Maglio and Daniel C. Kellem
Published in: RJ10060 in 1996
This Research Report is not available electronically. Please request a copy from the contact listed below. IBM employees should contact ITIRC for a copy.
Questions about this service can be mailed to reports@us.ibm.com .